Privacy Policy

Last updated: January 20, 2026

Introduction

PiAds ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital signage advertising platform, including our website, mobile applications, and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

  • Create an account (name, email, password)
  • Set up a venue profile (business details)
  • Create an advertiser account
  • Upload content or creatives
  • Make payments (via Stripe)
  • Contact support

Information Collected Automatically

When you use our Service, we automatically collect:

Device Information

Device type, OS, browser, screen resolution

Usage Data

Pages visited, features used, time spent

Log Data

IP address, access times, referring URLs

Screen Analytics

Playback data, impressions, QR scans

Information from Third Parties

Authentication Providers (Google)Payment Processors (Stripe)Analytics Services

How We Use Your Information

Service Operations

  • Provide and improve Service
  • Process transactions
  • Match advertisers with venues

Communication

  • Send updates and alerts
  • Respond to inquiries
  • Generate reports

Security & Compliance

  • Prevent fraud
  • Monitor usage patterns
  • Comply with legal obligations

Information Sharing and Disclosure

Between Venues and Advertisers

We share business names, campaign details, and performance metrics to facilitate transactions. Personal contact information is not shared without consent.

Service Providers

Stripe — PaymentsClerk — AuthenticationSupabase — DatabaseVercel — Hosting

Legal Requirements

We may disclose information if required by law or to protect rights, property, or safety.

Business Transfers

Information may be transferred during mergers, acquisitions, or sale of assets.

Data Retention

We retain your information for as long as your account is active. We also retain information to:

Legal compliance (7 years for tax records)Dispute resolutionBusiness records

Request deletion anytime at privacy@piads.co

Data Security

Encryption

TLS/SSL

Auth

Clerk

Payments

PCI-DSS

Access

Controlled

Audits

Regular

No method of transmission is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Account Info

Update, correct, or delete via account settings

Marketing

Opt out via unsubscribe link in emails

Cookies

Control via browser settings

CCPACalifornia Residents

  • • Know what personal information we collect
  • • Request deletion of your information
  • • Opt out of sale (we don't sell data)
  • • Non-discrimination for exercising rights

GDPREuropean Residents

  • • Access and rectify personal data
  • • Request erasure or restrict processing
  • • Data portability
  • • Lodge complaints with authorities

Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, contact us at privacy@piads.co.

Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

Changes to This Policy

We may update this policy and will notify you by updating the "Last updated" date. For significant changes, we'll provide additional notice via email or prominent notice on the Service.

Contact Us

Questions about this Privacy Policy? Contact us:

PiAds

2300 Wilson Blvd, Arlington, VA 22201

Email Us

privacy@piads.co